How do e-learning and entertainment enhance the patient experience in hospitals?
E-learning, combined with entertaining content, radically transforms the hospital experience for patients. At Moment, we understand this challenge, which is why our Mint platform offers a wide selection of varied and enriching content. Films, documentaries, podcasts, series, live TV channels and daily press updates: there’s something for everyone to enjoy and learn from. These moments of relaxation not only bring relaxation but also enrichment, enhancing the care pathway. Here’s how it works:
Reduced stress and improved comfort
By offering a variety of soothing content, we help patients to better manage their stress. The more relaxed they feel, the more receptive they are to care. Stress has a real impact on health. A study by the Institut national de la santé et de la recherche médicale (Inserm) and the Centre hospitalier universitaire (CHU) de Bordeaux shows that 10-20% of emergency patients suffer from prolonged stress symptoms, affecting nearly a million people in France every year.
In addition, a March 2023 study entitled In-hospital Stress and Patient Outcomes: A Systematic Review and Meta-analysis reveals that 19% of variations in health outcomes are linked to stress experienced in hospital. This underlines the crucial importance of managing stress to improve both patient experience and health outcomes. By focusing on their emotional well-being, we offer them more than just comfort: we maximize the effectiveness of their care.
Enriching general culture
Our resources also allow patients to explore different topics at their own pace, enriching their knowledge. Whether it’s technology, health, economics, science or travel, podcasts and documentaries offer an experience that’s both informative and entertaining. This helps them to stay mentally active during their stay, stimulating their minds and releasing hormones such as oxytocin and dopamine, associated with well-being. Intellectual activities such as reading or cognitive exercises can really enhance the hospital experience.
A study published in PLOS ONE in 2013 compared bibliotherapy (reading therapy) with antidepressants, revealing that 42.6% of patients on a guided reading program improved, compared with just 24.5% of patients on medication.
Breaking boredom and making the most of waiting times
Whether it’s an outpatient stay or an extended hospitalization, our content transforms patients’ days into productive moments. Instead of being bored during waiting times, they can keep up to date with the latest news or be entertained, making every moment more enjoyable and less monotonous.
Improving patient satisfaction
By offering content that is both educational and entertaining, we contribute directly to improving patient satisfaction. When they feel informed and engaged, their perception of care becomes more positive. ProMs surveys (which measure perceived health outcomes) and PreMs feedback (which assess the experience throughout the care journey) confirm this trend. These positive opinions not only reinforce the hospital’s image, but also increase public confidence in its services.
Conclusion
In conclusion, e-learning and entertainment are valuable allies in enhancing the patient’s hospital experience. Together, we ensure that every stay is a positive and enriching experience for all.
The Mint platform
At Moment Care, our Mint entertainment platform enriches the hospital experience for patients. With a varied selection of films, series, podcasts and documentaries, it allows patients to be entertained while learning. Mint offers soothing and stimulating resources, contributing to their well-being and satisfaction during their stay.
