Our mission : reinventing the patient experience

Moment offers platforms that enable patients to get away from it all, stay informed, stay connected with their loved ones and make the most of their stay in a healthcare facility.

A hospitable stay more serene and friendly

Patient well-being

Improve comfort and reduce stress throughout the care process.

Healthcare facility performance

Enhance the economic and organizational efficiency and quality of care.

The daily work of caregivers

Streamline your working environment with simple, effective tools.

From customer experience to the patient experience

Moment is one of France’s leaders in digitalizing the customer experience. We help travel and hospitality companies create positive, memorable and differentiating customer experiences. In just a few years, Moment has won the trust of international customers such as Air France, Air Belgium, SNCF and Paris Aéroports.

Building on these successes, we are now applying our expertise to the healthcare sector. We have designed a comprehensive range of solutions for hospitals, to enhance the experience of all those involved in the care process: from patients to caregivers.

Support your digital transformation

Building the hospital of tomorrow means adopting new technologies. Moment Care supports healthcare professionals in digitizing their patient pathways. We’re convinced that digital can deliver greater operational efficiency, as well as a simpler, more pleasant and connected patient experience.

Agile organization

For fast, flawless performance.

Proprietary technologies

In-house technology development.

A culture of innovation

Inventing tomorrow’s healthcare.

Performance tool

Boost your reputation and income.

They trust us

Moment is proud to partner with customers in various sectors to transform their customer experience.

Moment in figures

years of experience
users per month
0 M
customer platforms
countries covered
years of experience
users per month
0 M
customer platforms
countries covered

They talk about it better than we do

For 10 years, Moment has been passionately committed to its partners. Our greatest gift is to see their trust renewed over the years.

"Thanks to Moment, we were able to increase our NPS by 14 points. A great success for our teams!"

Christelle Afouda

Air France

"Moment technology will support our forward-looking digital strategy, tailor-made for our customers."

Nicolas Launay


"With Moment, Paris Aéroport has transformed and personalized its customers' travel experience."

Eric Pivot

Paris Airports

"Moment met all our criteria, in terms of speed of execution, support and above all innovation."

Kurt Abeloos

Air Belgium

Ready to get started?

Contact us to design a customized solution for your facility.

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