Why take an interest in managerial innovation in hospitals?

With the evolution of technology, it’s essential to use it to meet our health needs. In this complex context, managerial innovation is more than just a trend: it’s a necessity. It involves implementing new approaches to work, organization, cooperation, communication, self-assessment and so on. More than ever, hospitals need to turn to innovative management practices to meet the growing challenges they face. But why this increased focus on managerial innovation in hospitals? Here are a few key reasons why.

1. Improving quality of care

Managerial innovation enables us to rethink processes and organizational structures to optimize the quality of care. By adopting approaches such as quality management, performance management and lean management, hospitals can identify inefficiencies and weaknesses in their operations. This leads to a significant improvement in the quality of care and patient safety.

2. Optimizing resources

Efficient resource management is crucial in a hospital environment where budget constraints are frequent. Managerial innovation optimizes the use of available resources, whether personnel, equipment or finances. This can mean lower costs and better allocation of staff. In addition, more efficient use of medical equipment is promoted, contributing to greater cost-effectiveness and more accessible services for patients.

3. Strengthening staff commitment

Innovative management often involves a more participative and inclusive approach, fostering the commitment and motivation of hospital staff. By encouraging collaboration and open communication, innovative management initiatives foster a positive working environment. What’s more, recognition for work accomplished creates a sense of self-worth among employees, investing them in the hospital’s mission.

4. Adapting to changes in the healthcare sector

The healthcare sector is constantly evolving, with the emergence of new technologies, new regulations and new care requirements. Hospitals need to be able to adapt quickly to these changes if they are to remain competitive and continue to provide high-quality services. Managerial innovation enables them to remain agile and flexible, anticipating market trends and adjusting their strategies accordingly.

To illustrate its benefits, here are a few concrete examples of innovative management initiatives that have been implemented in various hospital establishments in France.

  1. The QualiREL Santé project, which has been implemented in a number of healthcare establishments in France, is a method based on team problem-solving, involving all the players concerned in the care process. The aim is to identify the causes of malfunctions, propose appropriate solutions and implement them according to an action plan. This project has reduced medical errors, improved patient and professional satisfaction, and strengthened the quality culture within the facilities.
  2. The Baroudeurs de l’Innovation Managériale program, initiated by the AP-HP hospital group, offers volunteer teams the opportunity to explore other healthcare establishments in France or abroad, and draw inspiration from their innovative management methods. Its aim is to promote experience sharing, collaborative learning, creativity and cooperation. The project resulted in increased motivation, confidence and openness among participants, while promoting the transfer of good practice within the group.
  3. The Hôpital 2.0 project, launched by Nantes University Hospital, is a model of managerial innovation designed to adapt to changes in the healthcare sector. Its essence lies in the digitization of the hospital, harnessing technological advances to improve services for patients and healthcare professionals. The aim is to facilitate access to information, and optimize communication, coordination, traceability, safety and quality of care. This project has resulted in the modernization of the facility, making it more attractive, efficient and in tune with user needs.


In conclusion, managerial innovation in hospitals is not only a necessity, but also an opportunity, if we are to meet the current and future challenges facing the hospital sector. It represents a lever for transforming, modernizing and energizing hospitals, for the benefit of healthcare professionals and patients alike. However, it requires a proactive, concerted, evaluated and improved approach that respects the hospital’s specific characteristics and values.

Moment Care's Mint platform

At Moment Care, we’ve created Mint, a complete entertainment and information platform. It offers a vast library of video, audio and press content. This platform is specially designed for patients, and also includes information about the care facility they are in. What’s more, a satisfaction questionnaire is included to gather patient feedback.